How-To Hub

Hello and welcome to the Paperlike family! Whether you are an old-time friend enjoying our Screen Protector or want to improve your iPad experience with one of our new products - this is the place to be. Here we show you how to use our new products, provide all the tips and tricks, and answer any questions you might come up with.

How to use Paperlike's Screen Protector

Congratulations on your new Screen Protector. Below you’ll find the answers to commonly asked questions about Paperlike’s Screen Protector but if you still have questions don’t hesitate to reach out to our support team! We’re happy to help.

How do I install my Screen Protector?

Be sure to watch our installation video below before applying or follow our Step-by-step guide here!

 

Can I use Paperlike on top of my glass screen protector?

While we have heard from happy customers that placing the Paperlike on top of a glass screen protector can work, we don’t recommend using the Paperlike in this way.

To maintain responsiveness during tap/touch interactions, screen protectors are typically engineered to a precise level of thickness based on the materials used.

By placing your Paperlike on top of another screen protector, you may see reduced responsiveness when touching your screen or working with your Apple Pencil.

Does Paperlike cause wear and tear on my Apple Pencil?

Minimally, yes.

Here’s what we mean: The added resistance that Paperlike creates will generate a small amount of friction between your Apple Pencil tip and your screen. This will result in minor wear over time and use.

However, this is also true for any other paper-feel screen protector on the market.

We’ve invested heavily in creating a quality product that minimizes this downside, so wear and tear should be negligible even over an extended period of time.

If you’re worried about your Apple Pencil tip, keep in mind that tips are also replaceable as a 4-pack through the Apple Store online.

Why are there two Paperlikes in the package?

Every Paperlike ships with two separate screen protectors so that you’ll have a spare if the first application doesn’t go according to plan.

Protip: Be sure to watch our installation video before applying!

If you apply the model correctly, you’ll have a spare! Give it to a friend or keep it as a backup in case you need to replace your iPad due to malfunction or damage.

Is Paperlike made of glass or plastic?

Paperlike is made from polyethylene terephthalate (PET), which is 100% recyclable and won’t harm the environment.

The envelopes and shipping materials are also recyclable, including the container envelopes and the protective plastics designed to protect the screen protector during transit.

How can I troubleshoot?

Our Customer Support team have answered almost every question imagineable about the Screen Protector application process & how to best look after your new Screen Protector so be sure to check out our help center here

I have questions!

Absolutely! Check our helpcenter at help.paperlike.com for answers and a contact to our support team. Don't be shy; we love to hear from our customers!

I want more Paperlike juicy goodness!

That's great to hear. We highly recommend you sign up for our newsletter. We regularly create free downloadable content like Procreate brush sets and digital journals for use in your favorite notetaking app. Additionally, we're always writing up detailed guides to some of the best apps that will enhance your iPad and Apple Pencil experience. Over 60,000 people are already signed up. You'll get 2 to 4 emails from us per month depending on your content preferences.

How to use Paperlike's Pencil Grips

Congratulations on your new Paperlike Pencil Grips, the best way to increase comfort or precision while using your Apple Pencil. Using it is not rocket science, but there are a few things you might want to know.

What's the difference between the Precision and Comfort grips?

The Comfort grip is designed for long sessions with your Apple Pencil. The Comfort grip's size is thicker, maximizing your comfort as the name suggests. The smaller Precision grip, while still comfortable, is perfect for improved control when you're trying to create detailed drawings or take notes in small spaces.

Is it possible to order only 1 pencil grip?

No. The reasoning behind the decision to sell our grips as a 2-pack was to provide you with the best experience for both precision and comfort. We didn't want to compromise one or the other with a single pencil grip. Regardless of your use case, there will be times you want increased control or maximum comfort. That's why we sell both, so that you're prepared for every situation when using your Apple Pencil.

How do I put the pencil grips on my Apple Pencil?

The Paperlike Pencil Grips are designed to work with both the 1st and 2nd Gen Apple Pencils. After you've removed the pencil grips from their packing, simply slide the grip you want to use over the tip-side of the Apple Pencil. The bump on the grip should face the tip-side of the Apple Pencil. Push the grip from the end until it is in position. That's it!

How do I clean my pencil grips?

Cleaning your Paperlike Pencil Grips is easy. Remove the grips from your Apple Pencil and simply use regular soap and hot water and rub gently to remove any oil or grime. Leave to dry before putting the grips back onto your Apple Pencil. Note: after intense or prolonged use, it is normal for silicone products to change color slightly.

I have questions!

Absolutely! Check our helpcenter at help.paperlike.com for answers and a contact to our support team. Don't be shy; we love to hear from our customers!

I want more Paperlike juicy goodness!

That's great to hear. We highly recommend you sign up for our newsletter. We regularly create free downloadable content like Procreate brush sets and digital journals for use in your favorite notetaking app. Additionally, we're always writing up detailed guides to some of the best apps that will enhance your iPad and Apple Pencil experience. Over 60,000 people are already signed up. You'll get 2 to 4 emails from us per month depending on your content preferences.

How to use Paperlike's Folio Case

Congratulations on your new Paperlike Folio Case! Below you’ll find the answers to commonly asked questions about Paperlike’s Folio Case but if you still have questions don’t hesitate to reach out to our support team! We’re happy to help.

How do I clean the Folio Case?

To clean the Folio Case use a wet cloth with lukewarm water or wet wipes.

Can the on/off and volume control buttons on the iPad be easily accessed with the Folio Case on?

Yes. The Folio Case won’t interfere with any of the buttons.

Will the wake/sleep function still work with the Folio Case?

Yes. The iPad will automatically be put to sleep when the Folio Case is closed. 😴

Does the Folio Case have a pen holder?

No, but the Folio Case enables the Apple Pencil to adhere magnetically to the side of iPad in its native charging position. The oversized flap also secures the stylus while the Folio Case is closed, helping to prevent your Apple Pencil from becoming detached during transit.

How does the Folio Case stay closed?

The flap of the Folio Case is lined with magnets inside and wraps around the iPad, which keep it closed.

What modes / angles can I use the Folio Case in?

The Folio Case offers two separate angles or modes:

  1. Watching mode props the iPad upright at a steep angle that is ideal for viewing content.
  2. Writing / drawing mode sets the iPad at a shallow angle and is ideal when using your device in a productive fashion.

You can easily swap between these angles by adjusting the Folio Case.

What material is the Folio Case made of?

The Folio Case is made of polyurethane (PU) fabric and microfiber.

What does it weigh?

iPad Model Weight

iPad Pro 11" & iPad Air 10.9"

330 grams

iPad Pro 12.9"

510 grams

Which iPad sizes does the Folio Case support?

We currently support the iPad Pro 12.9-inch, iPad Pro 11-inch, and iPad Air 10.9-inch.

iPad Model iPad Size

12.9’’ iPad Pro

iPad Pro 12.9-inch (2018/20/21/22)

iPad Pro 11’’, iPad Air 10.9’’

iPad Pro 11-inch (2018/20/21/22)
iPad Air 10.9-inch (2020/22)

How quickly can you get it on and off the iPad?

You can attach and detach the case in less than two seconds.
The Folio Case takes advantage of the iPad’s backside magnets for fast and easy installation and detachment.
To attach the Folio Case, simply open the front flap of the unit and place the back of the iPad against the back flap. The iPad will attach to the case magnetically.
To detach, grab the iPad by its edge while the front flap is open and the iPad is positioned on a flat surface. Your iPad will lift free while the Folio Case stays behind.

I have questions!

Absolutely! Check our helpcenter at help.paperlike.com for answers and a contact to our support team. Don't be shy; we love to hear from our customers!

I want more Paperlike juicy goodness!

That's great to hear. We highly recommend you sign up for our newsletter. We regularly create free downloadable content like Procreate brush sets and digital journals for use in your favorite notetaking app. Additionally, we're always writing up detailed guides to some of the best apps that will enhance your iPad and Apple Pencil experience. Over 60,000 people are already signed up. You'll get 2 to 4 emails from us per month depending on your content preferences.

How to use Paperlike's Cleaning Kits

Congratulations on your recent purchase of our Cleaning Kit. Below you'll find answers to our most frequently asked quetsions;

Here's a short How-to video to help get you started to get the best out of your product;

What’s the difference between Paperlike’s NEW Cleaning Kit and the previous model (1st Generation - see below) ?

The latest version of the Cleaning Kit offers four major improvements:

  • The product is thinner for added portability.
  • The spray bottle fits both ways into the hardshell casing for easier reassembly.
  • The spray head generates a smoother and more consistent stream when depressed.
  • The container can be refilled using refill pellets (provided) and water.

How do I use it? (Getting started)

The Cleaning Kit will arrive prefilled, so you can start cleaning immediately. Simply take the spray bottle out of the hardshell casing, spray 1-2 times (depending on the size of your device), and use the microfiber-lined bottle to wipe down your screen.

How long will the Cleaning Kit last?

The new and improved Cleaning Kit comes with five refill pellets. Between the initial solution in the spray bottle and these refills, this Cleaning Kit provides enough solution to clean your iPad over 500 times! If you clean your screen once a week, you’ll have enough solution to last up to 10 years.

How do I clean the microfiber cloth? 

The microfiber lining absorbs the oils and dirt on your screen during use. To clean it, rinse the cloth with clean water (tap or bottled) and let it air dry.

Can I use the Cleaning Kit on any screen?

Yes! We use an alcohol-free formula for our cleaning solution formulated to remove dust, grime, and fingerprints that’s safe for any electronic device.

How do I get more pellets?

Currently, we don’t offer refill pellets as a standalone product. The five included pellets are designed to last the average user around 10 years. Be sure to store them in a safe location.

What’s in the Cleaning Kit solution?

Our Cleaning Kit contains the following ingredients:

  • Sodium hydrogen carbonate.
  • Fumaric acid.
  • Magnesium sulfate.
  • Poly (ethylene glycol).
  • Sodium dodecyl sulfate.

 

Is the Cleaning Kit solution safe?

When used as recommended, our solution is safe and easy to use.

However, keep in mind that the Cleaning Kit solution is not safe for consumption by humans or animals. While stable as a pellet, the solution will dissolve when in contact with water.

  • If consumed: Clean mouth with water. Do not induce vomiting.
  • If exposed to eyes (powder or liquid): Rinse thoroughly with water.

 

I have questions!

Absolutely! Check our helpcenter where you can also contact our support team. Don't be shy; we love to hear from our customers!

I want more Paperlike juicy goodnes

That's great to hear. We highly recommend you sign up for our newsletter. We regularly create free downloadable content like Procreate brush sets and digital journals for use in your favorite notetaking app. Additionally, we're always writing up detailed guides to some of the best apps that will enhance your iPad and Apple Pencil experience. Over 60,000 people are already signed up. You'll get 2 to 4 emails from us per month depending on your content preferences.

How to clean surfaces.

Take the inner Cleaning Kit out of the milky white hull. Point the Kit with the fluid opening towards the surface you want to clean. Press the pump-spray head to release a dose of misty cleaning fluid. Now turn the Cleaning Kit at a 90° angle and use the cloth surface to distribute the fluid evenly over the surface. Be firm but don't press too hard. Lastly, turn the Kit to use one side that is not wet to clean up excess liquid. Your screen should look brand-new; well done.

The cloth is super wet. What now?

Leave it outside its hull for a few minutes to dry the cloth. We made a fluid that evaporates very quickly, so it shouldn't take long at all.

The wrong way to put the Cleaning Kit back together.

If you put the Cleaning Kit back into its hull face-first, with the spray opening downwards, you did it wrong. In rare cases, if there's pressure on top (carrying a tote bag with 34 items in it?), it could release fluid. For obvious reasons, you don't want that. Please make sure to keep the opening on the top so the pressure release is safe.

The cloth is dirty. How do I clean it?

To wash the cloth, soak it in warm water with mild detergent for 30 minutes and let it air dry. Do not iron.

Congratulations on your new Paperlike x GoodWihelm sleeve! Below you’ll find the answers to commonly asked questions but if you still have questions don’t hesitate to reach out to our support team! We’re happy to help.

What sizes does the Good Wilhelm Sleeve come in?

The Good Wilhelm Sleeve comes in two sizes to fit the iPad Pro: 12.9-inch and 11-inch. The 11-inch sleeve will also fit the 10-inch models of the iPad Air and the standard iPad.

Can I use the Good Wilhelm Sleeve with other tablets or devices?

Although designed for Apple products, the Good Wilhelm x Paperlike Sleeve will work with tablets (or MacBooks) of similar and smaller sizes. Keep your productivity tools safe and secure, no matter which brand you prefer.

What else can I put in the Good Wilhelm Sleeve?

The main pocket is large enough to fit your iPad with a case (like our Folio Case) and the Magic Keyboard and has a merino wool lining to protect your device. It also includes an Apple Pencil holder that perfectly fits your stylus with our Pencil Grip attached.

The accessories pocket also provides enough storage space for chargers, cables, connectors, and an additional battery pack.

Is the Good Wilhelm Sleeve 100% sustainably sourced?

Yes. The Good Wilhelm x Paperlike iPad Sleeve is created from 100% sustainably sourced and recyclable materials. From the vegetable-based leather (made from MIRUM®) to the merino wool interior lining, enjoy an environmentally friendly product that will last for years.

How do I care for the Good Wilhelm Sleeve?

The Good Wilhelm x Paperlike iPad Sleeve was designed to ensure a snug fit for your devices. Its smooth exterior allows it to slide into and out of backpacks, briefcases, and other bags with minimal resistance.

However, you’ll want to avoid rough handling. Applied pressure against rough surfaces like concrete or cement can cause the leather to scuff, scrape, and degrade.

To clean your sleeve, you can wipe the exterior with a moist cloth.

Is the Good Wilhelm Sleeve water-resistant?

Yes! The plant-based resin used in the vegetable-based leather (made from MIRUM®) not only enhances durability but also contributes to the sleeve's water resistance, ensuring an extra layer of protection for your iPad and accessories.